🦷 Dental & Orthodontics

Synalux gives a dental practice its scheduling, documents, insurance, and billing, with dental staff roles and a dental patient chart.

Setting up

Choose Dental as the practice type when you create the workspace. It sets the sidebar, the staff roles offered when you invite people, and the order of the tabs in each patient's chart.

Clinical roles: Dentist, Dental Hygienist, and Dental Assistant. The workspace also offers Practice Administrator, Office Manager, Scheduler, Billing Specialist, and Viewer.

Supplies

Track dental supplies in Inventory.

Everyday tools

Scheduling: book appointments, including repeating ones (daily, weekly, every two weeks, or monthly, up to 52 visits). See Scheduling.
Documents: upload files to the patient's chart: X-rays and intra-oral photos go under the Imaging category.
Insurance authorizations: record each authorization's units, hours, or visits and dates. Synalux shows how much is used and lists authorizations that end within 14 days.
Claims: create electronic claims (837P), checked before you send them. See Billing & Payments.
Patient portal: Patients can request appointments, upload documents, send a message to their provider, and pay a balance by card. See Patient Portal.
E-signature: send your own consent forms and documents for signature through your practice's BoldSign account, on plans that include e-signature.
Audit log: reads and changes to clinical records are logged, and the log cannot be edited. Administrators review it on the admin Audit page.

Current limits

There is no tooth chart, periodontal charting, or treatment-phase planning.
CDT codes are not built in, and claims are professional (837P) claims; dental (837D) claims and predeterminations are not supported.
There are no installment or payment plans.
Photos and X-rays are stored as documents; there is no image viewer, comparison, or annotation.
The billing-code list offers ABA codes and, in US workspaces, psychological testing codes (96130–96137); dental codes are not in it yet.