🏃 Physical Therapy & Sports Medicine

Synalux gives a therapy practice (physical, occupational, and speech therapy) its scheduling, insurance, and billing, with therapy staff roles.

Setting up

Choose Physical Therapy as the practice type when you create the workspace. It sets the sidebar, the staff roles offered when you invite people, and the order of the tabs in each patient's chart.

Clinical roles: Physical Therapist, Occupational Therapist, Speech-Language Pathologist, and Therapy Assistant (PTA/COTA). The workspace also offers Practice Administrator, Scheduler, Billing Specialist, and Viewer.

Billing therapy visits

• Before claims are sent, billing entries with a recorded session length are checked against the 8-minute rule, so the units billed match the minutes.
• Record authorized visits on an insurance authorization, and Synalux shows how many are used.

Everyday tools

• Scheduling: book appointments, including repeating ones (daily, weekly, every two weeks, or monthly, up to 52 visits). See Scheduling.
• Documents: upload files to the patient's chart.
• Insurance authorizations: record each authorization's units, hours, or visits and dates. Synalux shows how much is used and lists authorizations that end within 14 days.
• Claims: create electronic claims (837P), checked before you send them. See Billing & Payments.
• Patient portal: Patients can request appointments, upload documents, send a message to their provider, and pay a balance by card. See Patient Portal.
• E-signature: send your own consent forms and documents for signature through your practice's BoldSign account, on plans that include e-signature.
• Audit log: reads and changes to clinical records are logged, and the log cannot be edited. Administrators review it on the admin Audit page.

Current limits

• There is no range-of-motion or manual muscle test charting, and outcome measures such as LEFS or DASH are not scored.
• There is no home exercise program builder, and patients cannot log exercises.
• Rehab protocols, return-to-play criteria, functional capacity evaluations, and work-restriction letters are not available.
• Workers' compensation and personal-injury cases are not a separate case type.
• The billing-code list offers ABA codes and, in US workspaces, psychological testing codes (96130–96137); therapy codes such as 97110 are not in it yet.