🧠 Mental Health & Psychiatry
Synalux gives a therapy or psychology practice its scheduling, video visits, insurance, and billing, with mental health staff roles.
Setting up
Choose Mental Health / Therapy as the practice type when you create the workspace. It sets the sidebar, the staff roles offered when you invite people, and the order of the tabs in each patient's chart.
Clinical roles: Psychologist, Therapist / Counselor, and Case Manager. The workspace also offers Practice Administrator, Scheduler, Billing Specialist, and Viewer.
Video visits and testing codes
- Video visits: a patient joins a visit from a waiting screen, and the visit list opens a visit 15 minutes before it starts. Live captions are turned on only after consent, and the consent is logged.
- In US workspaces, the appointment billing codes include psychological testing codes 96130–96137.
Everyday tools
- Scheduling: book appointments, including repeating ones (daily, weekly, every two weeks, or monthly, up to 52 visits). See Scheduling.
- Documents: upload files to the patient's chart.
- Insurance authorizations: record each authorization's units, hours, or visits and dates. Synalux shows how much is used and lists authorizations that end within 14 days.
- Claims: create electronic claims (837P), checked before you send them. See Billing & Payments.
- Patient portal: Patients can request appointments, upload documents, send a message to their provider, and pay a balance by card. See Patient Portal.
- E-signature: send your own consent forms and documents for signature through your practice's BoldSign account, on plans that include e-signature.
- Audit log: reads and changes to clinical records are logged, and the log cannot be edited. Administrators review it on the admin Audit page.
Current limits
- Questionnaires such as PHQ-9 and GAD-7 are not built in, and nothing scores them.
- Video visits are not recorded.
- There are no automatic safety alerts, medication interaction checks, lab ordering, or pharmacy refills.
- Psychotherapy notes are not kept separate from the rest of the chart; access is set by staff role.
- The billing-code list offers ABA codes and, in US workspaces, psychological testing codes (96130–96137); psychotherapy and evaluation codes such as 90791 or 90837 are not in it yet.